Refunds & Cancellations

  • To confirm a booking over 10 weeks before departure
, a 20% deposit on all land arrangements and full payment on International flights. The full balance payment will be due at least 10 weeks before departure. Many flight tickets require full payment immediately or soon after you make a booking.
  • Within 10 weeks of your departure, a 20% deposit on all land arrangements will be required. Full payment will be required upon confirmation of your holiday availability in most instances. It is your responsibility to ensure that all payment deadlines are met. Inspired Experiences will not send out any reminders.


  • Any holiday  arriving within 60 days  will be 100% non-refundable
  • Any holiday arriving between 75-60 days will be 70 % non-refundable
  • Any holiday arriving between 120-75 days  will be  50% non-refundable
  • Any holiday arriving outside 121 days  will incur a  loss of deposit and any costs incurred by Inspired Experiences such as  flights, seat reservations, wildlife permits

Full payment deadlines are set to protect your booking as airlines and operators are within their rights to raise prices and in some instances cancel bookings. If the balance due date is not met, your travel arrangements may be cancelled and you may forfeit your deposit. It is therefore to your advantage to finalise payment as soon as possible. (please note: these payment terms are liable to change – your consultant will advise you at the time of booking).

We will issue the Refunds within 7 to 10 working days to the original payment source after checking what category the cancellation and returns falls in.